Last updated: October 29, 2026
Many products are made to order and production may begin shortly after payment. Send cancellation or change requests as early as possible.
How to request cancellation
Email contact@imaginethatteesandmore.com with your order number and checkout email. A request is not approved until we confirm it in writing.
When cancellation may be available
We will review requests received before materials are committed, artwork is prepared, a proof is approved, or production begins. If approved, the order will be canceled and any eligible refund will be sent to the original payment method.
When cancellation may not be available
A cancellation may be declined after production, personalization, printing, sourcing, packing, or shipment has started. Personalized and made-to-order items cannot usually be resold.
Order changes
Requested changes to size, color, quantity, address, or personalization are not guaranteed. Changes may affect price, production time, or delivery. We may require written approval and payment of any difference before continuing.
Store cancellation
We may cancel and refund an order because of unavailable materials, technical or pricing errors, suspected fraud, safety concerns, or customer-submitted content that is unlawful, infringing, abusive, or unsuitable for production.
Shipped orders
Orders already shipped cannot be canceled. Review the Return & Refund Policy for any available next step.